To appeal against a Fixed Charge Notice
If you wish to dispute liability of a Fixed Charge Notice (FCN) then you may appeal in writing to us (the Creditor) named above. Appeals must be received within 21 days beginning with the day after that on which the notice is given. You must provide your full name and address, the vehicle registration number and the Fixed Charge Notice number at the top of your Notice and your full reasons for contesting liability otherwise your appeal will not be processed.
Appeal decisions should be provided within 28 days. In the event that your appeal is unsuccessful then we will provide you with the appropriate details enabling you to lodge an appeal to the Independent Appeals Service.
The independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. We will engage with the IAS Standard Appeals Service providing you comply with our internal appeals procedure as detailed herein and that thereafter you lodge an appeal to the IAS within 21 days of rejection.
If you do appeal and do not hear from us within 28 days then please contact us, do not assume that your appeal has been successful.
Before making an appeal you may wish to familiarise yourself with your parking rights, information on which can be found at www.knowyourparkingrights.org
Napier Parking Limited are members of the Internatonal Parking Community (www.theipc.info).
APPEALS CANNOT BE CONSIDERED OVER THE TELEPHONE OR BY SENDING AN E-MAIL. WE CURRENTLY ONLY ACCEPT APPEALS SENT USING THE ONLINE FORM BELOW OR SENT TO US BY POST.
Please enter the following details to start your appeals process: